Sheanghai Lao is a senior Human Resources executive with nearly 20 years of experience in strategic HR leadership, organizational transformation, and people management across one of Cambodia's largest diversified business groups and multinational organizations. He currently serves as Group Chief Human Resources Officer of Royal Group, where he leads the Group's people and HR agenda across a diverse portfolio of businesses spanning telecommunications, banking and financial services, digital businesses, media and broadcasting, technology, automotive, logistics, and other sectors. Concurrently, he serves as Chief People & Culture Officer of Wing Bank, a subsidiary of Royal Group, holding dual leadership responsibilities at both Group and Bank levels. Throughout his career, Sheanghai has built extensive experience in HR strategy and business partnering, organizational development and transformation, talent and leadership development, performance and rewards, workforce planning, and talent acquisition. His work focuses particularly on connecting people strategy with business priorities, strengthening organizational capability, and building performance-driven cultures that support sustainable business growth. Sheanghai holds an MBA in Human Resource Management from Pannasastra University of Cambodia (PUC) and is a certified HR practitioner in Human Resource Management and Industrial Relations from HIDA, Japan.
• How do you identify and bridge the gaps between what Boomers, Gen X, Millennials and Gen Z each need from their working environment — without creating a fragmented team culture that pulls in different directions?
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